Patient Retention Specialist

$50K - $55K + Monthly Commission
Brooklyn, NY
Full-time

Job Description

Monday–Friday | 9–5 | Full-Time📍 On-site | Williamsburg, Brooklyn

Help strengthen relationships with our patients and families by resolving concerns, and working with other departments to troubleshoot issues.

Responsibilities:

  • Re-engage former patients who discontinued services
  • Build trust with families through strong communication and follow-up
  • Work with internal teams to resolve issues quicklyLooking for:
  • Confident on the phone with strong sales skills
  • Organized, driven, and results-oriented
  • Strong communicator in a fast-paced office


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